Your local IT partner, from design to upkeep.
Web development, AI solutions and IT support. A versatile team in Abitibi-Témiscamingue that comes to you.
A one-stop shop for regional SMBs and organizations
A one-stop shop for all your IT needs
We design, we troubleshoot, we maintain. You focus on your core business.
Custom Solutions
Websites, applications and custom software that drive your business forward.
- Business website creation
- Management application
- AI integration
Maintenance & Support
Fast, reliable support, remote or on-site, so your tools always keep working.
- Emergency troubleshooting
- Maintenance contracts
- Preventive upkeep
Advisory & Audit
Clear recommendations to improve your infrastructure, security and processes.
- Security audit
- Networking
- Training
The strength of a local, versatile partner
Proximity & accessibility
Based in Abitibi, we come to you. You talk to a real person, not an endless phone line.
Complete expertise
From software development to a workstation repair, one team handles it all.
Custom-built solutions
No generic solutions. We design tools that precisely address your challenges.
Responsiveness and peace of mind
Our service contracts guarantee a fast response and proactive follow-up.
Our latest work
Website redesign for a manufacturing SMB
Full redesign of the business website with an optimized quote request form and stronger local SEO.
+40% in contact requests
AI chatbot for a retailer's customer service
Deployment of a conversational assistant able to answer frequently asked questions and qualify requests.
70% of questions handled automatically
Annual maintenance contract for a community organization
Full IT fleet management with scheduled preventive maintenance and responsive support.
Zero critical downtime in 12 months
Our clients' trust, our best advertising
“MicroNord built our website and now manages our entire IT fleet. A responsive, skilled team that truly listens. We feel taken care of.”
“They automated part of our production with an AI solution. An incredible time saver, and a partner who understands the realities of a regional business.”
“An annual maintenance contract with no surprises: they prevent problems before they happen. Exactly the peace of mind we were looking for.”
Proudly serving Abitibi-Témiscamingue
- Main office: Rouyn-Noranda, QC
- On-site service area: Abitibi-Témiscamingue and surrounding areas.
- Remote support: anywhere in Quebec and Canada.
Frequently asked questions
What are your usual turnaround times?
Routine troubleshooting is handled within 24 to 48 hours. For a development project, the timeline is set together at the quote stage, based on the scope of the mandate.
How does your pricing work?
Every development mandate gets a detailed quote. Support and maintenance are offered hourly or through a monthly service contract, depending on your needs.
Do you work outside Rouyn-Noranda?
Yes. We travel throughout Abitibi-Témiscamingue, and remote software support is available anywhere in Quebec and Canada.
Do you offer warranties on your work?
Yes, every hardware intervention and software delivery is covered by a follow-up warranty. Exact terms are confirmed before each mandate.
Ready to move your business forward?
Contact us for a free assessment of your needs.